Header Image

HOMEHotel ListSotetsu Fresa Inn Kamakura-OfunaFrequently Asked Questions

Frequently Asked Questions

Other

Can you make a reservation for restaurants for me?
We are afraid, but we do not make a reservation for restaurants or tickets of amusement parks on behalf of the guests. Thank you for your understanding.
Can I leave my bags at the hotel before checking in or after checking out?
Yes, you can leave your bags at the front desk before checking in and after checking out. Feel free to ask. However, this is only available on the same day of checking in or out, and we cannot hold very large bags, large amounts of baggage, or items that require refrigeration or freezing. For more information, please contact each hotel.
Can I send my bags or mail to the hotel ahead of time via a parcel delivery service, postal mail, etc.?
Yes, please send these items to the hotel and write the name of the staying guest and check-in date. We will hold items for one week before check-in. We cannot hold very large bags, large amounts of baggage, or items that require refrigeration or freezing. For more information, please contact each hotel. Also, please note that we will not pay cash on delivery, so make sure to pay when sending the items. For more information, please contact each hotel.

Loading...