FAQ FAQ

Here we answer some frequently asked questions from guests.
Please choose the category that best matches what you wish to know.

Accommodation/rooms

Can minors stay?

Minors may also stay. However, in the case of one minor person (under 20 years of age) or accommodation of only minors, we requesting the parents to submit a "consent form".
Please download the "Agreement for Accommodation of a Minor" below, fill out the name of the parent, and submit it to the front desk at check-in.
Minor Consent Form

Facilities

Can I use Wi-Fi?

Free Wi-Fi is available in the entire facility.

Access/Parking

Please tell me about the parking lot.

Price: 1,400 yen per night Outside the hours of 14:00-11:00, 150 yen/30 minutes
Three-dimensional parking lot standards: 3-digit number plates not permitted/vehicle height limit up to 155 cm/weight up to 1,700/32 spaces on a first-come-first-served basis
*Regarding non-standard cars, we can only provide guidance nearby coin-operated parking spaces, etc. Please note that there is no discount or compensation from the hotel for the charges.

Please tell me the way from Hiroshima Station.

From Hiroshima Station, it takes approximately 25 minutes by street car and approximately 5minutes by taxi.
Please take the No. 1 street car for "Hiroshima Port" and get off at "Chuden-mae Station". It is 3 minutes on foot from Chuden-mae Station.

Please tell me the closest streetcar stop.

Take the train from No. 1 for "Hiroshima Port Station" from Hiroshima Station and get off at "Chuden-mae Station". (Approximately 20 minutes) It is approxiimately 3 minutes on foot from Chuden-mae Station. ((For access from Hiroshima Port, please take the No.1 train for "Hiroshima Station" and get off at "Chuden-mae Station" [approximately 20 minutes])

Please tell me the way from Hiroshima Airport.

From Hiroshima Airport, take a limousine bus for approximately 50 minutes and get off at "Bus Center", and it will be about 10 minutes on foot from the Bus Center.

Please tell me the way from Hiroshima Bus Center.

There is a bus center on the third floor, so please get off at the direct escalator to the first floor and walk to the right. There will be two electrical store buildings called Edion. Walk for approximately 10 minutes on the road between the Edion buildings and you will reach the hotel.

Food/restaurant

What time is breakfast?

Breakfast at the hotel is provided on the top floor (15th floor), where you can enjoy a view of the Peace Memorial Park.
Breakfast is is a Japanese and Western-stye buffet. It may be used by persons other than those staying at the hotel.

Time: 6:30-09:30(Last order: 9:00)
Price: ¥1,674
Preschool-age children are free of charge

Are there any restaurants nearby?

There are several within a 5-minute walk. A convenience store is also located 3 to 4 minutes on foot from the hotel.

Staying with children

Do you have yukata/slippers for children?

We sincerely apologize for any inconvenience, but
only adult nightwear and slippers are available at this hotel.
If you need children's nightwear and slippers, please bring them with you.

Others

Until what time can I check in?

Please check in before 26:00.
However, if your check-in time will be later, please contact us in advance. (082-536-2031)

Please tell me the check-in and check-out times.

Check-in is from 15:00 and check-out is at 10:00.
Members enjoy the benefit of extended check-out time until 12:00.
*Regular member extended check-out time until 11:00

Can I leave my luggage before or after check-in?

We will keep your luggage at the front desk. Please feel free to contact the front desk staff.

Some unusual requests might not be served. Please contact hotel staff for full details.
*Some requests might not be served, please contact the hotel staff for full details.

Can I send my luggage ahead before my stay?

Yes, you can. Please fill out the names of the guest(s) and check-in date and have them sent to the front desk.
However, luggage that is to be paid cash on delivery cannot be received, so please make an advance payment.
We also accept shipping from the hotel (cash on delivery only).

Some unusual requests might not be served. Please contact hotel staff for full details.
*Regular member extended check-out time until 11:00

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