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Guest Support

We do everything in our power to support guests staying at Sotetsu Fresa Inns.

We do our best to resolve any concern and fulfill any request that guests who stay at Sotetsu Fresa Inns may have.
Please select a question or request from the menu.

About the FRESA CLUB

This service offers our best price guarantee, cashback and other benefits with no entry or membership fees.

Reservations and Payment

If you have any concerns, please contact the front desk.


Frequently asked questions about bookings, our service, facilities and more...